State Disciplines Local Healthcare Providers

The Washington State Department of Health has taken disciplinary actions against local health care providers. Recent news releases summarizes actions taken by the Nursing Home Administrators Board and the Chemical Dependency Professional Program. 

In March 2018 the Nursing Home Administrators Board charged nursing home administrator Gina M. Ryan (NH60041392) with unprofessional conduct. While working as administrator of a health care and rehabilitation facility, charges say, Ryan exhibited intimidating and abusive behavior toward residents, residents’ family members, and staff members. She allegedly unjustifiably denied and/or delayed therapy services for residents, resulting in harm and risk to residents. Ryan allegedly issued transfer-discharge letters to residents without making safety assessments. Charges say the state Department of Social and Health Services cited the facility for five violations of federal regulations, after which Ryan was fired.

In February 2018 the Chemical Dependency Professional Program filed an amended statement of charges against chemical dependency professional trainee and chemical dependency professional Odessa Kelly Cook (CO60455855, CP60643928). Original charges allege Cook admitted dating and having a relationship with a client. The amended statement of charges alleges Cook had a romantic and sexual relationship with a second client, and that the first client claimed to have relapsed as a result.

The department’s Health Systems Quality Assurance Division works with boards, commissions, and advisory committees to set licensing standards for more than 80 health care professions (e.g., medical doctors, nurses, counselors).

Information about health care providers is on the agency website. Click on “Look up a health care provider license” in the “How Do I?” section of the Department of Health website ( The site includes information about a health care provider’s license status, the expiration and renewal date of their credential, disciplinary actions and copies of legal documents issued after July 1998. This information is also available by calling 360-236-4700. Consumers who think a health care provider acted unprofessionally are encouraged to call and report their complaint.